Terms and Conditions

1. Scope

The following Terms and Conditions apply to all orders placed through our online shop. Our online shop is aimed exclusively at consumers.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when entering into a legal transaction, acts in the exercise of their trade, business, or profession.

2. Contractual Partner, Conclusion of Contract, Correction Options

By placing the products in the online shop, we make a binding offer to conclude a contract for these items. You can add our products to the shopping cart without obligation and correct your entries at any time before submitting your binding order. The contract is concluded when you accept the offer for the goods contained in the cart by clicking the order button. Immediately after submitting the order, you will receive a confirmation e-mail.

3. Contract Language, Storage of Contract Text

The languages available for the conclusion of the contract are German and English.
We store the contract text and send you the order details and our Terms and Conditions in text form. For security reasons, the contract text is no longer accessible online.

4. Delivery Conditions

Shipping costs are added to the stated product prices. Further details can be found in the offers.
Delivery is made exclusively by shipping. Self-collection of the goods is not possible.

5. Payment

The following payment methods are generally available in our shop:
– Credit Card
– SEPA Direct Debit
– PayPal / PayPal Express
– Sofort by Klarna
– Google Pay
– Apple Pay
– Klarna (Invoice, Installments, Direct Debit, Credit Card)

Details for each payment method are provided during checkout.

6. Retention of Title

The goods remain our property until full payment has been received.

7. Transport Damage

If goods are delivered with obvious transport damage, please report such damage to the delivery agent as soon as possible and contact us immediately. Failure to make a complaint or contact us has no consequences for your statutory rights, in particular your warranty rights. However, you help us to assert our own claims against the carrier or transport insurance.

8. Warranty and Guarantees

Statutory Liability for Defects

Unless expressly agreed otherwise, statutory liability for defects applies. The following limitations and reductions do not apply to claims for damages caused by us, our legal representatives, or agents:
– in the event of injury to life, body, or health
– in the event of intentional or grossly negligent breach of duty or fraudulent intent
– in the event of breach of essential contractual obligations (cardinal obligations)
– under any guarantee, if agreed
– where the scope of application of the Product Liability Act applies.

Pre-owned Goods

For consumers, when purchasing pre-owned goods the following applies: If the defect occurs after 12 months from delivery, claims for defects are excluded. Defects that occur within 12 months from delivery can be asserted within the statutory limitation period.

Exclusion for Wear, Improper Handling and Environmental Factors

Warranty does not cover:
– Wear and tear resulting from normal use (e.g. patina on Vachetta leather, corner wear, zippers, drawstrings, or handles)
– Damage caused after delivery by improper use, care or cleaning (e.g. contact with water, chemicals, unsuitable cleaning products)
– Damage caused by external environmental factors such as heat, humidity, dryness, or improper storage.

Exclusion for Known Defects

Defects that were known to the buyer before the conclusion of the contract or that were expressly stated or visible in the product description or product photos are excluded from the warranty.

Statutory consumer rights remain unaffected.

9. Liability

We are always liable without limitation for claims based on damages caused by us, our legal representatives, or agents:
– in the event of injury to life, body, or health
– in the event of intentional or grossly negligent breach of duty
– under any guarantee, if agreed
– insofar as the Product Liability Act applies.

In the event of a breach of essential contractual obligations due to slight negligence, our liability is limited to the foreseeable, typical damage for the contract. Otherwise, claims for damages are excluded.

10. Right of Withdrawal

Consumers have a statutory right of withdrawal, as described in the following withdrawal policy.

Exclusion for Showroom Purchases

The right of withdrawal applies exclusively to online purchases made through our webshop.
Purchases made directly in our showroom in Munich are excluded from the right of withdrawal.

Withdrawal Policy

You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.

To exercise your right of withdrawal, you must inform us by means of a clear statement (e.g. a letter sent by post or email) of your decision to withdraw from this contract. To meet the withdrawal deadline, it is sufficient for you to send your notification before the expiry of the withdrawal period.

Consequences of Withdrawal

If you withdraw from this contract, we will refund all payments we have received from you, including delivery costs (except for additional costs arising if you chose a different type of delivery than the least expensive standard delivery offered by us), without undue delay and at the latest within 14 days from the day on which we received notification of your withdrawal.
For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise.
We may withhold the refund until we have received the goods back or you have provided proof that you have returned the goods, whichever is earlier.

You must return the goods without undue delay and in any event not later than 14 days from the day on which you informed us of your withdrawal. The deadline is met if you send the goods before the period of 14 days has expired.

You bear the direct costs of returning the goods.

Exclusion or Early Expiry of the Right of Withdrawal

The right of withdrawal does not apply to contracts for:
– goods that are not prefabricated and for which an individual choice or specification by the consumer is decisive or which are clearly tailored to the personal needs of the consumer
– sealed goods which are not suitable for return for health protection or hygiene reasons if their seal has been removed after delivery
– goods which, after delivery, are inseparably mixed with other goods due to their nature
– audio or video recordings or computer software in a sealed package if the seal has been removed after delivery
– newspapers, periodicals, or magazines with the exception of subscription contracts.

Withdrawal Form

The withdrawal form and further information can be found at any time online at:
👉 https://vintageonfriday.de/de/pages/return

11. Dispute Resolution

The European Commission provides a platform for online dispute resolution (OS). We are not obliged or willing to participate in dispute resolution proceedings before a consumer arbitration board.

12. Cancellations

In the event of a cancellation by the customer, we reserve the right to charge a cancellation fee of up to 5% of the order value, insofar as transaction or processing costs have already been incurred.

The cancellation fee does not apply if payment was made by bank transfer or cash payment and no transaction costs were incurred.

The statutory right of withdrawal remains unaffected.